FREQUENTLY ASKED QUESTIONS

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1. What is Innovare Atelier?

Innovare Atelier is a boutique web design studio that specializes in creating elegant, high-performing websites for sophisticated brands. We merge creativity with strategic thinking to design digital experiences that are beautiful, functional, and timeless.

2. What services do you offer?

We offer a curated suite of services tailored to elevate your brand’s online presence:

• Custom Website Design & Development

• Website Maintenance & Support

• Design Consulting & Strategy

• UX/UI Enhancements

• Website Redesigns

3. Do you work with international clients?

Yes! While we are based in South Africa, we proudly work with clients from all over the world. Our collaborative process is designed to work seamlessly across time zones.

4. How long does a typical web design project take?

Project timelines can vary depending on the scope, but on average, a full custom website project takes between 4 to 8 weeks from concept to launch. We'll provide a detailed timeline during our initial consultation.

5. What platforms do you design for?

We work with a variety of platforms depending on your needs, including WordPress, Shopify, and custom HTML/CSS solutions. Our goal is to choose the platform that best aligns with your business model and goals.

6. Will my website be mobile-friendly?

Absolutely. Every website we build is fully responsive, meaning it will look and perform beautifully on all devices—phones, tablets, and desktops.

7. Do you offer branding or logo design?

While our primary focus is web design, we do offer basic brand styling as part of our packages. For full-scale branding or logo development, we collaborate with trusted creative partners to bring your vision to life.

8. Can you redesign my existing website?

Yes, we love helping brands evolve. If your current site no longer reflects your business or feels outdated, we can do a full redesign to align it with your brand's current identity and goals.

9. What are your payment terms?

Typically, we require a 50% deposit to secure your project in our calendar, with the remaining balance due upon completion. Payment plans may be available depending on the scope of work.

10. Do you offer SEO services?

We implement foundational SEO best practices with every website we design, ensuring your site is optimized for search engines from day one. For ongoing SEO strategy or advanced campaigns, we can refer you to trusted partners.

11. What happens after my site goes live?

Once your website is live, we offer ongoing support and maintenance to keep everything running smoothly. We can also provide training so you can confidently manage content updates on your own.

12. How do I book a consultation?

You can book a discovery call by visiting the Contact page on our website, or by emailing us at innovareatelier@gmail.com. We’d love to hear about your project and see how we can help.

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